Privacy & SMS Communication Policy

Effective Date: 6/13/2025

Overview

Treasure Valley Children's Relief Nursery ("TVCRN", "we", "us", or "our") respects the privacy of the families we serve and all visitors to our website. We are committed to protecting your personal information and ensuring that your data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, and protect your personal information, including in connection with our SMS text messaging services.

Information We Collect

We may collect personal information from you when you:

Enroll your child in our programs
Complete an online or paper form
Communicate with us via phone, email, or SMS
Visit our website

The information we collect may include:

Parent/guardian name
Child’s name
Mailing address
Email address
Phone number (including mobile number)
Program participation details

Use of SMS Text Messaging

We offer SMS text messaging to communicate with parents and legal guardians of children enrolled in our programs.

Types of SMS messages we send:

Appointment reminders
Program updates and news
Emergency notifications (e.g. closures, health alerts)
General information related to your child’s enrollment and participation

We will only send SMS messages to individuals who have provided explicit consent to receive them.

Consent and Opt-Out

Consent

Consent to receive SMS messages is obtained during the program enrollment process or through other written means.

Opting Out

You may opt out of receiving SMS text messages from Treasure Valley Children's Relief Nursery (TVCRN) at any time.

To opt out:

Reply STOP to any SMS message you receive from us.
Or contact us directly at:
Phone: 541-823-2526
Email:hello@tvcrn.org

Once you opt out, you will no longer receive SMS messages from us. Opting out of SMS will not affect your participation in TVCRN programs.

If you believe you have opted out in error or would like to re-enroll to receive SMS messages, please contact us using the information above.

Sharing of Personal Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share information as required to comply with legal obligations or to protect the safety of our families and staff.

Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or modification.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Withdraw consent for SMS communications at any time

To exercise these rights, please contact us at:
Phone:541-823-2526
Email:hello@tvcrn.org

Updates to This Policy

We may update this Privacy & SMS Policy from time to time. The latest version will always be posted on our website.

If you have any questions about this policy or your personal data, please contact:

Treasure Valley Children's Relief Nursery
780 SE 6th Street, Ontario, OR 97914
Phone: 541-823-2526
Email: hello@tvcrn.org